Office Policies

If it is determined at your child's initial visit that treatment is required, a treatment plan will be presented to you. Dr. Bird and/or her associates will use their professional judgment with regards to type of filling recommended (white composite, silver amalgam, or stainless steel crown). If you have a preference for the type of material to be used, please inform our staff prior to the restorative appointment. All reasonable efforts will be made to meet your request.

Please be aware that occasionally treatment plans may change unexpectedly at the time of treatment. You (the responsible party) will be responsible for the difference in fee, if there is one.

We allow parent presence during initial examination and cleaning appointments. At appointments for treatment and application of orthodontic appliances, Dr. Bird and her associates request that your child comes back to the treatment area alone. This enables us to provide full attention to them and to work with them without distraction. Most children tolerate treatment better without their parent present. If we require your presence in the treatment room, we will notify you at that time.

Children under the age of 8 are seen during our morning hours, starting at 8:00 A.M. through 12:00 PM., depending on the work to be performed. Certain types of appointments require particular lengths of time and attention and, therefore, are scheduled at specific times of the day.

Financial Policies

Please be aware that the parent bringing the child to our office is legally responsible for payment of all charges. We cannot send statements to other persons.

Payment is expected in full for each appointment as services are rendered. For our patients with dental insurance, we are happy to submit your claim and file to most dental insurance companies. We ask that you pay for non-covered portions at the time of service. For your convenience, we accept cash, MasterCard, Visa, Discover and American Express. We also participate in a dental financing plan called Care Credit. Apply at www.carecredit.com  or ask our office for more information.

The cost of appliances must be paid on the day your child's impressions are taken. This is necessary because our office must pay the lab bills when appliances are ordered.

Various payment options for orthodontic treatment are offered.  These are Care Credit, and 0% in-house financing if you qualify.  You will be asked to fill out a credit application to determine the terms for in-house financing.

We recognize that under unusual circumstances an account balance may be incurred. Bird Pediatric Dentistry requires that all outstanding balances be paid in full within thirty days unless other arrangements have been made. Please note if we have not received payment or you have not contacted us within thirty days, further action may be taken with a collection agency or with Small Claims Court. We reserve the right to apply an interest rate of eighteen percent (18%) from the date of service.

Thank you in advance for your cooperation and understanding.